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  4. Quality Management and Reliability
A US exclusive program

Quality Management and Reliability

Florida, USA Blended module of online and in-person classes
Apply now

Overview

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Quality and reliability are at the heart of every successful organization. Discover how top companies use Lean, Six Sigma, and Total Quality Management to boost performance, enhance customer experience, and build products and services that last. Get hands-on experience with proven methods, so you can make an impact and lead with confidence.

Start dates:

October 8: Online live session 
Weeks 1 and 2: Asynchronous online learning (learn in your own time)
October 15: Chase Stadium (in person)
Weeks 3 and 4: Asynchronous online learning (learn in your own time)
November 5: Chase Stadium (in person)

    Teaching Modality

    12 hours asynchronous online and 6 hours in-person

    Duration

    18 hours

    Price

    $1,300

    Award

    Earn a Certificate and a Digital Badge from the University of East London

    Key benefits

    Master industry-leading systems and methodologies

    Develop practical knowledge of Lean, Six Sigma, Total Quality Management, and continuous improvement strategies used by leading organizations worldwide

    Drive innovation through continuous improvement

    Gain the tools to evaluate processes, solve operational challenges, and implement quality-driven solutions that support sustainable growth and customer satisfaction.

    Earn a professional credential from UEL

    Strengthen your expertise in quality management and reliability while earning a professional certificate from one of the United Kingdom's leading career-focused universities

    Who should enroll?

    Organizations across every industry depend on quality, reliability, and continuous improvement to remain competitive. Our Professional & Executive Education program is designed for professionals looking to enhance operational performance and deliver measurable business results.

    • Individuals interested in Lean, Six Sigma, Total Quality Management, and continuous improvement methodologies
    • Business leaders seeking to improve efficiency, reduce risk, and strengthen organizational performance
    • Managers and leaders overseeing operational excellence, manufacturing, or service delivery 
    A group of people smiling at each other while one holds a tablet

    Have questions?

    Got a question? Get in touch with us.

    Inquire now

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    FAQs

    What is the difference between quality management, quality assurance and quality control?

    Quality management is the organization-wide system for setting objectives, managing processes and improving performance. Quality assurance focuses on preventing problems through effective processes, while quality control detects whether outputs meet requirements. A quality management course helps learners understand how these activities work together rather than treating inspection as the whole quality function.

    What is the difference between Lean and Six Sigma?

    Lean focuses primarily on improving flow and reducing activities that do not add value. Six Sigma uses data to reduce defects and process variation. A Lean Six Sigma course combines these perspectives, but organisations should select methods based on the problem rather than applying a branded tool without understanding the process.

    Is quality management relevant outside manufacturing?

    Yes. Healthcare, finance, logistics, construction, technology, hospitality, education and public services all depend on consistent processes and reliable outcomes. A continuous improvement course can help professionals examine delays, errors, handover processes, customer experience and service performance, even when there is no physical production line.

    Is a university short program the same as a Lean Six Sigma belt certification?

    No. A university executive execution program can demonstrate completion of structured learning, while Lean Six Sigma belt certifications have provider-specific content, assessments and project requirements. Learners should check whether a quality management course explicitly includes a recognized belt assessment before describing it as a Lean Six Sigma certification.
     

    What career areas use quality management and reliability skills?

    Quality and reliability knowledge can support work in operations, process improvement, manufacturing, service delivery, compliance, engineering and project management. Reliability training is particularly useful where organizations need to understand failures, maintain consistent performance and reduce risk. Specialist roles may require sector experience or additional technical certification.
     

    Terms and conditions

    Applicants to UEL Americas graduate programs must hold a bachelor’s degree from an accredited institution or an international equivalent. A minimum cumulative GPA of 2.7 is required for the MA Media and Communication Industries, MSc Cyber Security Engineering, and MSc Marketing programs. The MSc Public Health program requires a minimum cumulative GPA of 3.0.
    Applicants whose prior education was completed in a non-English-speaking country must demonstrate English-language proficiency with an IELTS overall score of 6.5, with no individual band below 6.0, or an approved equivalent.
    Admission decisions are based on academic qualifications, relevant experience, program readiness, and receipt of all required documentation. Applicants may receive a conditional offer while specified documents or requirements remain outstanding. Meeting the minimum requirements does not guarantee admission. UEL Americas reserves the right to request additional information, verify submitted credentials, and deny or withdraw admission when information is incomplete, false, misleading, or unverifiable.

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